Company Overview
Our client is dedicated to providing professional managed services and project delivery for their clients. They are committed to customer service, technology and to building a community of like-minded individuals. They constantly strive for effective and meaningful relationships with their valued clients and team members.
They have experienced rapid growth over the past 24 months and require dedicated professionals to maintain their high level of customer support.
Position Summary
The new addition to our client team will be involved in delivering infrastructure projects, infrastructure maintenance, cloud projects and assist their helpdesk team with advanced ticket escalations.
You will be exposed to variety of different technologies and have scope to improve your IT knowledge.
Required Experience:
- A minimum of three years of experience delivering managed IT services and / or equivalent client-facing service experience.
- Experience with implementing and managing:
- Microsoft Server networks.
- Network infrastructure.
- Cyber security.
- Cisco and Unifi networks.
- Veeam backups.
- VMware and other virtualisation technologies.
- Firewalls.
- SharePoint sites.
- O365.
Other personal skills:
- You take initiative and are able to work effectively in a team environment.
- You are accountable and enjoy working autonomously.
- You are committed to a deeper understanding of the tech sector.
- You are thoughtful and able to resolve our client’s problems, including competing demands, sensitive situations and conflict with other groups.
- You care about how you present yourself and appreciate working with like-minded humans.